Head-to-head

    TeamViewer vs. ScreenConnect: Which Remote Support Wins?

    TeamViewer is the polished incumbent. ScreenConnect (ConnectWise) is the price-competitive challenger with a self-hosted option. The right pick depends on how much you trust your own infrastructure team.

    Which is better, TeamViewer or ScreenConnect?

    TeamViewer wins on mobile depth, polish, and procurement comfort. ScreenConnect wins on price-per-technician and on the self-hosted deployment option. ScreenConnect's 2024 critical CVEs (CVSS 10.0 + 8.4) hit self-hosted deployments hardest, which is the trade-off when you take infrastructure responsibility back in-house.

    Last reviewed: · DeviceView editorial

    See the Comparison

    Side-by-side

    TeamViewer vs. ScreenConnect

    A neutral, capability-by-capability comparison of TeamViewer and ScreenConnect.

    Swipe to compare →
    CapabilityTeamViewerScreenConnect
    Cross-platform desktopWindows, macOS, LinuxWindows, macOS, Linux
    Cloud or self-hostedCloud onlyCloud or self-hosted
    Attended + unattendedSingle platformSingle platform
    Android remote supportBYOD work profile onlyMobile add-on
    iOS remote viewYes (Tensor)Limited
    SSO (SAML)Tensor (custom)Premium tier
    SCIM provisioningTensor onlyNot available
    Session recordingOutgoing; commercial licensePremium tier (video audit)
    Headline pricing$50+/user/mo$28–$52/tech/mo
    Critical CVEs (last 24mo)None disclosedCVE-2024-1709 (10.0), CVE-2024-1708 (8.4)
    Brand maturityHighestHigh (ConnectWise)
    ITSM integrationNative ServiceNow, ZendeskConnectWise PSA primarily

    Looking beyond TeamViewer and ScreenConnect?

    Where DeviceView fits

    TeamViewer's pricing and ScreenConnect's CVE exposure are both real risks for IT leaders. DeviceView solves both by including SSO, SCIM, RBAC, JIT, and Privacy Mode on every plan (session recording is a usage-based add-on), and by using WebRTC peer-to-peer architecture so session media never traverses our servers. There is no on-prem appliance to be exposed by a misconfigured firewall, and no Tensor-style upcharge to unlock identity controls.

    See DeviceView vs. TeamViewer

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