Head-to-head
TeamViewer vs. ScreenConnect: Which Remote Support Wins?
TeamViewer is the polished incumbent. ScreenConnect (ConnectWise) is the price-competitive challenger with a self-hosted option. The right pick depends on how much you trust your own infrastructure team.
Which is better, TeamViewer or ScreenConnect?
TeamViewer wins on mobile depth, polish, and procurement comfort. ScreenConnect wins on price-per-technician and on the self-hosted deployment option. ScreenConnect's 2024 critical CVEs (CVSS 10.0 + 8.4) hit self-hosted deployments hardest, which is the trade-off when you take infrastructure responsibility back in-house.
Last reviewed: · DeviceView editorial
Side-by-side
TeamViewer vs. ScreenConnect
A neutral, capability-by-capability comparison of TeamViewer and ScreenConnect.
| Capability | TeamViewer | ScreenConnect |
|---|---|---|
| Cross-platform desktop | Windows, macOS, Linux | Windows, macOS, Linux |
| Cloud or self-hosted | Cloud only | Cloud or self-hosted |
| Attended + unattended | Single platform | Single platform |
| Android remote support | BYOD work profile only | Mobile add-on |
| iOS remote view | Yes (Tensor) | Limited |
| SSO (SAML) | Tensor (custom) | Premium tier |
| SCIM provisioning | Tensor only | Not available |
| Session recording | Outgoing; commercial license | Premium tier (video audit) |
| Headline pricing | $50+/user/mo | $28–$52/tech/mo |
| Critical CVEs (last 24mo) | None disclosed | CVE-2024-1709 (10.0), CVE-2024-1708 (8.4) |
| Brand maturity | Highest | High (ConnectWise) |
| ITSM integration | Native ServiceNow, Zendesk | ConnectWise PSA primarily |
Looking beyond TeamViewer and ScreenConnect?
Where DeviceView fits
TeamViewer's pricing and ScreenConnect's CVE exposure are both real risks for IT leaders. DeviceView solves both by including SSO, SCIM, RBAC, JIT, and Privacy Mode on every plan (session recording is a usage-based add-on), and by using WebRTC peer-to-peer architecture so session media never traverses our servers. There is no on-prem appliance to be exposed by a misconfigured firewall, and no Tensor-style upcharge to unlock identity controls.
See DeviceView vs. TeamViewer