Evaluating GoTo Resolve?
GoTo Resolve Bundles a Lot. DeviceView Does Remote Support Properly.
GoTo Resolve combines remote support, RMM, ticketing, and access into one product. If you need a focused remote-support tool with first-class mobile and enterprise security on every plan, DeviceView is a cleaner fit.
Is DeviceView a good GoTo Resolve alternative?
Yes if remote support is your primary need. DeviceView delivers full unattended Android (including corporate-owned), iOS broadcast view, SSO, SCIM, and RBAC on every plan, with session recording available as a usage-based add-on. GoTo Resolve packs more adjacent tools (ticketing, basic RMM) into one purchase, but its mobile coverage and enterprise identity story are weaker than dedicated competitors.
Last reviewed: · DeviceView editorial
Head-to-head
DeviceView vs. GoTo Resolve
Bundled vs. focused: how the two stack up for remote support specifically.
| Capability | DeviceView | GoTo Resolve |
|---|---|---|
| Cross-platform desktop | Windows, macOS, Linux | Windows, macOS, Linux |
| Android remote support | All enrollment types, single agent | Attended only |
| iOS remote view | ReplayKit broadcast | Screen share only |
| Unattended Android | Corporate-owned + BYOD | Limited |
| SSO (SAML / OIDC) | Every plan | Premium tier |
| SCIM provisioning | Every plan | Limited |
| Privacy Mode | Built-in | Not available |
| Session recording | Usage-based add-on, exportable | Premium tier |
| Built-in ticketing | Integrates with ServiceNow, Zendesk, Jira | Built-in |
| Built-in RMM | Remote shell + scripting; no patch mgmt | Basic patch + scripting |
| WebRTC P2P sessions | Default architecture | Relay-based |
| Pricing transparency | Per-technician published | Bundled tiers |