What platforms does DeviceView support?

DeviceView supports Android, iOS, macOS, Windows, and Linux from a single platform. All platforms are included at no extra cost, including full unattended remote control for Android Enterprise corporate-owned devices.

How does DeviceView compare to TeamViewer?

DeviceView includes mobile support, SSO (SAML 2.0 and OIDC), and SCIM provisioning as standard features. TeamViewer charges extra for mobile device support, locks SSO behind its most expensive Tensor tier, and does not support Android Enterprise corporate-owned devices even through Intune integration.

Does DeviceView include SSO and enterprise identity?

Yes. SAML 2.0, OIDC, and SCIM provisioning are included in every DeviceView plan. There is no separate enterprise tier required for SSO or directory sync.

Is DeviceView HIPAA-ready?

DeviceView is designed for HIPAA-regulated environments. Privacy Mode blacks out patient-facing screens during remote sessions, preventing PHI exposure. Optional session recording with full audit logs including operator, device, and timestamp is available and exportable for compliance audits.

Does DeviceView support unattended Android remote control?

Yes. DeviceView provides full unattended remote control for Android devices, including Android Enterprise corporate-owned (COPE and fully managed) devices. No end-user interaction is required to start a session.

What MDM and EMM integrations does DeviceView offer?

DeviceView integrates natively with Microsoft Intune, VMware Workspace ONE, SOTI MobiControl, Jamf Pro, and Samsung Knox. Remote view and control launch directly from your existing MDM console.

How does DeviceView handle session security?

DeviceView uses WebRTC peer-to-peer connections so sessions never route through DeviceView servers. Multi-tenant data is separated with cryptographic isolation. Every session is recorded with exportable audit logs.

Is DeviceView built for MSPs?

Yes. DeviceView supports multi-tenant environments with cryptographic isolation between tenants, making it suitable for managed service providers supporting multiple client organizations from a single platform.

Is BeyondTrust the same as Bomgar?

Yes. Bomgar acquired BeyondTrust in 2018 and adopted the BeyondTrust brand. The Remote Support and Privileged Remote Access products both trace back to Bomgar.

Should I use TeamViewer Tensor or BeyondTrust?

If you need privileged-access governance, vendor access vaulting, or session-by-session approval workflows, BeyondTrust. If you need broad IT helpdesk reach including mobile, Tensor. They are not interchangeable for either workload.

Can DeviceView replace BeyondTrust?

For day-to-day IT support and helpdesk workflows, yes. For specialist privileged-access governance with vendor vaulting, BeyondTrust Privileged Remote Access remains the deeper specialist.

Both use quote-based pricing for their enterprise tiers. BeyondTrust is typically more expensive per seat for the privileged-access product; Tensor pricing varies by org size.

Head-to-head

TeamViewer vs. BeyondTrust: Generalist vs. Specialist

TeamViewer is the broad-market remote-support incumbent. BeyondTrust (formerly Bomgar) is the privileged-access specialist. The right answer depends on whether your priority is helpdesk reach or privileged-access governance.

Which is better, TeamViewer or BeyondTrust?

BeyondTrust wins for privileged third-party access, vendor governance, and credential vaulting. TeamViewer wins for general IT helpdesk reach, mobile breadth, and brand familiarity. They serve overlapping but distinct buyer needs and most enterprise IT functions end up running both for different workflows.

Last reviewed: 2 May 2026 · DeviceView editorial

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