DeviceView vs. TeamViewer Pricing
TeamViewer's Real Cost Isn't on Their Pricing Page
TeamViewer lists four plans starting at $24.90/month. What they don't list: the add-ons you'll need, the features locked behind Tensor, and the 5–15% annual price increases you'll absorb at renewal.
Is TeamViewer more expensive than DeviceView for enterprise IT teams?
For most enterprise teams, yes. TeamViewer's headline plan prices look competitive, but the realised cost rises sharply once mobile device support, SSO, SCIM, and concurrent-connection limits are factored in, with annual renewals typically up 5 to 15%. DeviceView includes mobile, SSO, SCIM, and Privacy Mode on every plan with flat per-technician pricing; session recording is available as a usage-based add-on.
Last reviewed: · DeviceView editorial
Hidden costs
What TeamViewer Charges Extra For
TeamViewer's published pricing covers base remote access. The capabilities most IT teams actually need are either add-ons or gated behind Tensor, their custom-priced enterprise tier.
Mobile device support is a paid add-on
If your fleet includes Android tablets, kiosks, or iOS devices, you're paying on top of your license. TeamViewer's own pricing pages note mobile support as a separate line item — roughly $155/year per add-on at last published rates.
SSO via SAML or OIDC requires Tensor
If your organization mandates single sign-on — and most security policies do — TeamViewer won't support it on their Remote Access, Business, Premium, or Corporate plans. You must upgrade to Tensor, which is custom-quoted and typically a significant jump. For a deeper look at how this affects your security posture, see DeviceView vs. TeamViewer Security.
SCIM directory sync also requires Tensor
Automated user provisioning and deprovisioning through your identity provider is not available on any self-serve TeamViewer plan.
Session recording availability varies by tier
What's standard at one level may be absent or limited at another.
DeviceView includes it all
Mobile device support, SSO (SAML 2.0 and OIDC), SCIM provisioning, exportable audit logs, and Privacy Mode ship in every plan. Session recording is available as a usage-based add-on. There is no Tensor equivalent. There are no add-on fees for platform coverage.
Licensing model
The Concurrent Connection Trap
TeamViewer licenses by concurrent connections (also called channels) — the number of technicians who can run a session at the same time. This is separate from the number of users on your account, and separate from the number of devices you manage.
A Business plan includes 1 concurrent connection. If two technicians need to support devices at the same time, one gets an error. Adding connections means upgrading or purchasing additional channels, each at an added cost.
This model creates a gap between what teams buy and what teams need. In practice, IT organizations with 5–10 technicians routinely discover mid-contract that their connection count is too low, triggering an upgrade conversation with TeamViewer's sales team — typically at a higher per-seat rate than their original contract.
Renewal costs
Annual Price Escalation
TeamViewer customers consistently report 5–15% year-over-year price increases at renewal. Verified purchase data shows the median TeamViewer contract is approximately $10,400/year, and multiple sources confirm that plan restructuring has resulted in cost increases for the majority of users.
Customers also report difficulty downgrading plans. One documented pattern: a customer paying for a higher-tier license requests a downgrade to a lower plan and is told they must continue paying the higher rate for a full 12-month cycle before the downgrade takes effect. Cancellation requires a 28-day written notice window.
Side by side
Total Cost of Ownership
This is a framework, not a quote. Adjust to your organization's actuals.
Scenario: 10 technicians, 500 managed devices including 200 Android, SSO required.
TeamViewer Path
- Corporate plan at $229.90/month ($2,759/year)
- Add mobile device support add-on
- SSO requires Tensor upgrade — custom quoted, but typically 2–4x the Corporate rate based on reported contracts
- Additional concurrent connections likely needed for a 10-person team
Year two: add 5–15%.
DeviceView Path
- All 500 devices managed from a single console
- Android, iOS, macOS, Windows, Linux included
- SSO and SCIM included
- Privacy Mode included; session recording as usage-based add-on
- No concurrent connection limits
- No add-on fees
The gap widens every year. TeamViewer's compounding price increases mean the cost difference between the two platforms grows with each renewal cycle. Organizations managing Android devices through Intune face an additional cost driver: TeamViewer's integration doesn't support corporate-owned devices, requiring workarounds or a second tool. See DeviceView vs. TeamViewer for Android + Intune.
Common questions
Frequently Asked Questions
What IT teams ask when comparing remote support costs.