Evaluating BeyondTrust?
BeyondTrust Is Built for Vendor Access. DeviceView Is Built for Day-to-Day Support.
BeyondTrust Remote Support (formerly Bomgar) is a strong fit for privileged third-party access. For day-to-day IT support across mobile and desktop, DeviceView is faster to deploy, lighter to operate, and includes enterprise security on every plan.
Is DeviceView a good BeyondTrust alternative?
Yes for IT support teams. DeviceView matches BeyondTrust's enterprise security posture (SSO, SCIM, RBAC, JIT access) on every plan, with session recording available as a usage-based add-on, while adding native iOS and full corporate-owned Android coverage that BeyondTrust handles via separate consoles. BeyondTrust remains stronger for vendor and privileged-access workflows; DeviceView is stronger for cross-platform helpdesk and field-device support.
Last reviewed: · DeviceView editorial
Head-to-head
DeviceView vs. BeyondTrust
Enterprise security, mobile coverage, and operational fit compared.
| Capability | DeviceView | BeyondTrust |
|---|---|---|
| Cross-platform desktop | Windows, macOS, Linux | Windows, macOS, Linux |
| Android remote support | Single agent, all enrollment types | Limited; separate console |
| iOS remote view | ReplayKit broadcast | Screen sharing only |
| SSO (SAML / OIDC) | Every plan | Every plan |
| SCIM provisioning | Every plan | Available |
| JIT / time-bound access | Every plan | Core strength |
| Privileged credential vault | Per-tenant vault | Core strength (Privileged Remote Access) |
| Session recording | Usage-based add-on, exportable | All sessions, exportable |
| Pricing transparency | Per-technician, published | Quote-based |
| Time to deploy | Hours, no on-prem appliance | Days; on-prem appliance option |
| WebRTC P2P sessions | Default architecture | Relay-based |
| ITSM integration | ServiceNow, Zendesk, Jira | ServiceNow, BMC |